Updating a closed business in Google Maps

01

Confirm the type of closure

Record the effective date and whether operations have ended permanently or are temporarily paused. A renovation, seasonal shutdown and final closure require different communication. Google's current guidance uses temporary closure for longer interruptions and special hours for shorter ones; check the applicable instructions before editing.

Make sure the decision applies to the specific branch. Closing one location should not accidentally mark the entire company as unavailable or misdirect customers who can still use another branch.

02

Update the profile through authorized access

Google currently places closure status within the profile's hours editing flow. Select the appropriate status and save, then check the public result. If you lack access or believe the listing was closed in error, use the relevant official ownership or correction process.

• Record the exact profile and location being changed.
• Coordinate website, booking and telephone information.
• Give customers a valid route for unresolved matters where available.
• Preserve necessary business records before changing access.
• Keep a dated record of the public status after the update.

03

Explain what remains visible

Google states that a permanently closed profile may still appear in Search and Maps. Treat it as a factual historical listing rather than promising disappearance. Review concerns should be assessed under the platform's review policy, separately from the closure status.

For example, a restaurant that has ceased trading may need a closure notice on its website and a contact route for outstanding reservations. A different operator at the address should not be presented as the same business merely to reuse its reputation. Confirm the appropriate profile treatment before making identity changes.

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