Fact checking starts by turning a broad accusation into specific statements that can be tested. Identify the original source, the relevant date and the evidence for each statement. Keep confirmed facts, disputed interpretations and unanswered questions separate. A confident response built on an unverified assumption can spread a second error.
01
Build a claim ledger
Write the exact claim in one column and the evidence in another. Record the original URL, publication date, relevant event date and later updates. A repost is evidence of distribution, not independent confirmation of the underlying event. Check whether similarly named people or companies have been confused.
02
Test what the evidence establishes
Read the complete record around a quotation or number. Determine whether a document describes an allegation, an interim decision or a final outcome. Seek corroboration from sources with direct knowledge where appropriate. Ask a neutral colleague to identify what the evidence does not establish before drafting a conclusion.
- Check the denominator and period behind every percentage.
- Distinguish a missing record from proof that something never occurred.
- Preserve uncertainty instead of filling gaps with plausible explanations.
03
Publish a proportionate correction
For example, a post may describe a branch as permanently closed when its dated notice announced a two-day repair. Provide the notice, current operating information and the exact sentence needing correction. Avoid expanding the dispute into unsupported criticism of the publisher. Record the response and update your own materials if new facts change the assessment.
Frequently asked questions
Is a screenshot sufficient proof?
It can document what was visible, but may omit context, timing or edits. Keep the original location and check the underlying record whenever it is safely accessible.
What if the evidence remains inconclusive?
Say what is established and what remains unresolved. A request for clarification may be more accurate than a demand to retract a claim you cannot yet disprove.
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