Deleting your Trustpilot consumer account removes your own reviews from the platform under its current consumer terms. That is different from removing reviews other people wrote about a business. Identify the account type and the content you actually control before proceeding.
01
Decide whether the goal requires account deletion
List the information you want changed: a display name, one review, a profile detail or your entire participation. A targeted edit may address the concern without removing your full review history. Use the official account settings and help guidance for the action you choose.
If account access is missing, resolve it through Trustpilot's verified support process. Avoid creating several replacement profiles to work around an access issue. Confirm that you are acting on the correct email-linked account.
02
Preserve the records you still need
Before a permanent action, retain your own review text and any correspondence needed for an unresolved consumer dispute. Store receipts privately rather than putting order numbers or addresses in a public review.
Trustpilot's help describes consumer account deletion as permanent and says the account's reviews are deleted. Do not treat logging out, unsubscribing from email or disconnecting a social login as the same action.
- Check which reviews belong to the account.
- Save useful confirmations and case references.
- Review the deletion confirmation carefully.
- Keep a record of the request and outcome.
03
Check what is outside the account's control
A copied screenshot, a separate publisher's article or another user's review is not your account content. Assess those items separately if they raise a legitimate concern. Search results may also take time to reflect a changed source.
If you manage a company, first identify whether you mean the business login, a commercial subscription or the public business page. Do not use consumer-account instructions as a promise that the company's public review history will disappear. Ask support about the specific business-account action and its consequences.
Frequently asked questions
Does deleting my reviewer account erase reviews about my company?
No. Your own reviews and other people's reviews are different content. Identify the relevant account and reporting route.
Will closing the account remove every copy of my review from the internet?
It addresses content on Trustpilot under its process. Independently copied material or search displays require separate assessment.
Continue with your next step
Related guides on this topic
Sources and policies
Check the current policy before submitting a request.
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Share the URLs and explain your concern. We will review the context and explain which options are worth assessing.
Request a confidential reviewOr call (307) 429-2531Educational information, not legal advice. Outcomes depend on the facts and decisions made by third parties.